Terms and Policies
Accepted Methods of Payment:
Returns, Regunds and Exchanges Policy
We offer no returns once payment is submitted.
If your card is charged twice for the same service or case, we will refund you the amount.
If payment is submitted for a class, and the client is not able to finish his/her court process, in the future when he/she opens a new case (with different court case number), the payment under first case number will not be changed for the new one.
All orders are shipped within 48 hours Sunday - Thursday 12m - 6pm.
We only used normal postal mail.
There is not order tracking unless client pays additional fee for this service and carrier.
If for any reason, the client does not receive his/her copy of the certificate, we can send a new copy at no extra charge (original copy we send directly to the court).
Collection of your Personal Information
La Solucion may collect personally identifiable information, such as your name. If you purchase La Solucion’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal and non-personal information in the future.
Information about your computer hardware and software may be automatically collected by La Solucion. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of La Solucion’s website.
La Solucion encourages you to review the privacy statements of websites you choose to link to from La Solucion so that you can understand how those websites collect, use and share your information. La Solucion is not responsible for the privacy statements or other content on websites outside of La Solucion’s website.
Use of your Personal Information
La Solucion collects and uses your personal information to operate its website(s) and deliver the services that you have requested.
La Solucion may also use your personally identifiable information to inform you of the other products or services available from La Solucion and its affiliates. La Solucion may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
La Solucion does not sell, rent or lease its customer lists to third parties.
La Solucion may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to La Solucion and they are requires to maintain the confidentiality of your information.
La Solucion will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) confirm to the edicts of the law or comply with legal process served on La Solucion or the site; (b) protect and defend the rights of property of La Solucion; and, (c) act under exigent circumstances to protect the personal safety of users of La Solucion, or the public.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, La Solucion uses the following:
When personal information (such as credit card number) is transmitted to other websites, it is protected though the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
La Solucion does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for the permission to use this website.
Opt-Out and Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from La Solucion by contacting us here:
Changes to this Statement
La Solucion will occasionally update this Statement of Privacy to reflect company and customer feedback. La Solucion encourages you to periodically review this Statement to be informed of how La Solucion is protecting your information. Contact Information La Solucion welcomes your questions or comments regarding this Statement of Privacy. If you believe that La Solucion has not adhered to this Statement, please contact La Solucion at:
Effective as of March 18, 2013